This project was created in just two weeks in collaboration with Lauren Berend, Gokul Reghunath, Suraj Singh, and Tram Anh Tran, for the Annual 84.51 Case Competition at UC Lindner, 2025. My team would agree that I took a natural leadership position in the project, by guiding the strategic direction and spearheading both primary and secondary research initiatives.
Our team is proud and grateful to have claimed First Place in the competition, judged by a panel of seasoned professionals from 84.51.
You can view the entire presentation as a pdf here. We were advised to memorize most of our talking points, rather than putting them on the slide, so some of the details may be missed.
The following visuals are slides from our final presentation. Unfortunately, many labels in data visualizations
had to be obscured to protect sensitive information.
Our directive was simple:
Create a strategy for product category growth for Kroger, in an underperforming category.
However, as we dug into the immense dataset (7 million rows of real Kroger data), we began to ask each other:
What is a "category"?
What is "underperforming"?
These terms were left up to us to define.
To define "underperforming" we landed on comparative Y/Y revenue growth within our dataset. (The industry benchmarks available were not equally applicable. Some had issues with the timelines of the data, others included too many or not enough products in their category.)
Then considering the worst performing product categories, we found that:
Potatoes had the most impact on revenue, and therefore would give us a greater ROI for our growth strategy.
Through analysis of our Kroger dataset, along with external research sources (yearly consumer reports published by 84.51, reports from Mintel, Meeting Street Insights, and the University of Michigan), a consumer trend began to appear: consumers in 2025 were growing increasingly "Health Conscious" and "Price Sensitive". The data also suggests that consumers generally view potatoes as both healthy and affordable.
Health Conscious and Price Sensitive are two segments built into Kroger's shopping data. We could see that shoppers who fall into both segments are more likely to buy potatoes, and therefore should be our target market.
I knew it would be a bit of a risk to call our client's product "rotten", but in this particular scenario I wanted to boldly show the unfortunate truth about what customers were saying, and juxtapose that with Kroger's tagline. After hearing the general feedback that the judges gave all groups at the end, I would have considered softening the wording of the headline on this slide.
The qualitative information in online reviews of Kroger and Walmart potatoes proved to be a wealth of information, which helped us to understand that we needed to deliver potatoes to the consumer more quickly, before they had a chance to "go bad".
It was clear that we would be able to get some of the most valuable information with primary research. I visited my local Kroger multiple times in order to interview some of the employees restocking produce, as well as the Assistant Store Leader. The latter interview helped me understand that switching suppliers is a normal and regular occurrence for Kroger produce, which led me to making this recommendation.
One of the other ways we "used our feet" was to go into five Kroger stores and three Walmart locations in order to compare their potato merchandising displays.
Walmart Potato Displays
It was immediately clear that Walmart focused on maximizing, highlighting and exaggerating product diversity, while Kroger focused on displaying a high volume of its biggest seller over all else.
Kroger Potato Displays
After viewing Walmart's potato displays and analyzing research from the potato industry, it was clear that displays which exaggerate diversity of product will result in greater sales.
Expand Simple Truth
Our other main recommendation was to expand the Simple Truth line of potatoes (which aligns with two rising consumer segments in the dataset), and prioritize them in displays instead of pushing them to the side where they are difficult to find.
There truly is so much more that I could say about our findings, our recommendations, and the intense professional growth that I experienced during this incredible opportunity. I am extremely grateful to have been able to participate in this unique challenge!
Sources Cited:
84.51: 2024 Year in Review: Balancing Act: Wallet & Wellness
Brianna, Assistant Store Leader at Kenard Ave Kroger, In-Person Interview with Phillip Cotter; April 10, 2025
Darlene, Kroger Employee for 22 Years, In-Person Interview with Phillip Cotter; March 31, 2025
IRI Unify Sales Data via Potatoes USA
Kantar Insights Total Score Study, and IRI Unify Sales Data,
via Potatoes USA
Kroger.com Customer Reviews
Meeting Street Insights, Dec 2023 - Potato Perceptions
Mintel Reports – America Eats, 2024
Mintel Reports – Grocery Retailing, USA 2024
University of Michigan – US Consumer Sentiment
WebMD: How To Keep Potatoes Fresh For Longer